FAQ
What types of wooden crates do you make?
We're happy to produce any type of crate; we make custom crates. Some crates we've made in the past and are happy to make again include crates for fragile goods, front-hinged crates intended for reuse, and mixed-material crates designed to incorporate materials beyond wood.
I need moving supplies for pickup today. How quickly can you have some available?
With just a 1-hour lead time, we can have your order pre-paid and ready to go at our loading dock. Simply call us at (203) 838-0304 or email us at commpkg@commercepackaging.com.
You have multiple entrances. Which one should I use?
If any of the following apply to you, please go to the loading docks, pictured in the topmost image.
- You are driving a covered van or box truck
- You are picking up an order
- You are delivering to us (unless the delivery is of office supplies or lumber)
If any of the following apply to you, please go to the lumber yard, pictured in the middle image.
- You are driving a flatbed truck
- You are delivering lumber
Both the loading docks and lumber yard are located off of 305 Wilson Avenue, Norwalk, CT 06854.
If any of the following apply to you, please go to the office entrance, pictured in the bottommost image. Please note that the office entrance is not located off of Wilson Avenue, but off of Gray Rock Road.
- You are delivering office supplies
- You are delivering mail
As of 8/26/2026, inputting 58 Gray Rock Road, Norwalk, CT 06854 into Google Maps will successfully bring you here, although you should note that 58 Gray Rock Road is not an official address for us in any respect.
I'm a truck driver. Do I need to back into your entrance?
Yes, trucks must be backed in, whether you're going to our loading docks or our lumber yard.
I'm a truck driver. Do I need liftgates to deliver to you?
No, you do not need liftgates to deliver to us. We have loading docks and forklifts.
I'm a truck driver delivering items to or for you. May I come into the building?
Yes, truck drivers delivering items to us or on our behalf are welcome inside.
May I park at your facility overnight?
No. Overnight parking at Commerce Packaging Corporation is not permitted.
Do you sell styrofoam/polystyrene products?
No, we do not sell products made of polystyrene, more commonly referred to as styrofoam. We are located in Norwalk, Connecticut, which has an ordinance against the sale and distribution of products made of this material.
Do you sell poly bags?
Yes, we sell poly bags.
(Yes, we actually have received multiple calls asking this question!)